Aruba Support
Receive world-class customer support and services.
Enterprise wireless networks require reliable equipment and around-the-clock access to network engineering expertise. Aruba Networks delivers world-class customer support and services that ensure products operate optimally and deliver services to the highest networking standards possible. Aruba services also enable your staff to efficiently operate the network and take full advantage of the rich feature set available within Aruba products.
Quicklinks
Aruba Support Center
The Aruba Support Center provides 24x7 access to critical technical information, such as FAQs, field alerts, release notes, product documentation, best practices documentation and product software and firmware updates and upgrades.
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ArubaCare Support Programs
Aruba Networks has assembled a truly world-class support organization that provides 24x7 technical assistance through the ArubaTAC so you always get the help you need. Extended customer support is available through the global ArubaCare Next-Day Support program.
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Design & Deployment
Aruba Networks has created a network of deployment partners, called ServiceEdge, that provide design, deployment, and consulting support for Aruba solutions. Aruba customers and resellers can engage these partners that employ resources that hold the latest Aruba and industry certifications. For more information about the ServiceEdge program including a list of partners, please click on the link below.
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Education
Aruba currently offers online and instructor-led, hands-on technical instruction that introduces the full range of Aruba WLAN products - ideal for all IT staff responsible for the installation, configuration or maintenance of Aruba Networks products. In addition to training, Aruba's Technical Certification Program distinguishes those displaying technical excellence in Aruba and wireless technologies.
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Security Incident Response
Aruba's Wireless Security Incident Response Team (WSIRT) is responsible for addressing any security related issues that are reported on Aruba products. For more information on how to report a security vulnerability and to view recent advisories, please click below.
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End of Life (EOL)
Aruba Networks delivers high-performance mobility and security systems to its customers either directly or through its resellers. On occasion, Aruba Networks may discontinue certain existing products. For more information on our End-of-Life/End-of-Support policy and discontinued products, please click below.
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Interoperability
Interoperability testing has been successfully conducted with the following client devices and peripherals. Interoperability testing ensures basic operation and where applicable, also includes performance validation, roam times and security modes supported.
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Lifetime Warranty
Aruba Networks delivers the highest quality and reliability in Enterprise-class Access Points. These best-in-class solutions deliver peerless performance, security and user experience wherever users work or roam.
Aruba Networks is committed to delivering the highest quality products in the networking industry, and we stand behind this commitment with our Lifetime Warranty for all enterprise-class Access Point products
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Contact Support
If you have not purchased an ArubaCare contract, you should contact your Aruba reseller for support. For ArubaCare customers, click here for Aruba Networks Technical Support information.
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Email Support
North AmericaLatin America
AMAC
support@arubanetworks.com »
EMEA
emea_support@arubanetworks.com »
