Contact Support

If you have not purchased an ArubaCare contract, you should contact your Aruba reseller for support. For ArubaCare customers, Aruba Networks Technical Support can be reached via telephone or email* using below information.

*Note: All Priority 1 and 2 issues should be opened by telephone. Requests via email/web will be responded to within one business day.

*Referencing and following best practices in Aruba Networks Case Guideline (PDF) before submitting your inquiry will help expedite the resolution.

North America

Toll Free: 1-800-WiFi-LAN (1-800-943-4526) or +1-408-754-1200
Email: support@arubanetworks.com
Customer Portal via Web: Click Here

Latin America

Brazil:

• 0800 047 4793
• 55-21-3958-0828 *Toll Number

Chile: 1230-020-0372

Mexico: 01-800-123-1716

Other International: +1-408-754-1200
support@arubanetworks.com

EMEA

Belgium: Belgacom: 00-800-4943-4526

Czech Republic: 00-800-4943-4526

Denmark: 00-800-4943-4526

Egypt:

• 02-2510-0200-888-517-7267 * outside Cairo
• 2510-0200-888-517-7267 * within Cairo

Finland: 800-4943-4526

France: France Telecom: 00800-4943-4526

Germany: Deutsche Telkom: 00800-4943-4526

Ireland: EIRCOM: 00800-4943-4526

Israel:

• Barack ITC: 013800-4943-4526
• Bezeq: 014800-4943-4526
• Golden Lines: 012800-4943-4526

Italy: 800-4943-4526

Netherlands: 00-800-4943-4526

Norway: 00-800-4943-4526

Poland: 00-800-4943-4526

Qatar: 00-800-100041

Romania: 0800 896677 (From Romtelecom only)

Russia:

• 00-74992711616 (From Landline)
• 00-79036725106 ( From Mobile)

Saudi Arabia: 800-844-5708

Slovakia: 800-601014

South Africa: 00-800-4943-4526

Spain: 800-4943-4526

Sweden: 800-4943-4526

Switzerland: 800-4943-4526

Turkey: 0811-288-0001 and then dial 888-517-7267

UAE: 800-0441-6077

United Kingdom: 00800-4943-4526

Other International: 1-408-754-1200
emea_support@arubanetworks.com

APAC

Australia:

• 1800-085-791
• 1300-4-ARUBA (1300-4-27822)

China: 400-810-6618

Hong Kong: HKTI: 001800-4943-4526

India: 0008004402249

Japan:

• IDC: 0061-010800-4943-4526 * Any fixed, mobile & payphone
• IDC: 010800-494-34536 * Select fixed phones
• JT: 0041-010800-4943-4526 * Any fixed, mobile & payphone
• JT: 010800-4943-4526 * Select fixed phones
• KDD: 001-010800-4943-4526 * Any fixed, mobile & payphone
• KDD: 010800-4943-4526 * Select fixed phones

Korea:

• DACOM: 002800-4943-4526
• KT: 001800-4943-4526
• ONSE: 008800-4943-4526

Malaysia:

• 1800880019

New Zealand: 00-800-4943-4526

Singapore: 18004155497

Taiwan: CHT-I: 00800-4943-4526

Thailand: 800-4943-4526

Other International: 1-408-754-1200
support@arubanetworks.com

Email: ArubaTAC responds to email technical support questions within one (1) business day. The ArubaTAC can be reached by sending email to support@arubanetworks.com.

To manage Aruba product licenses, please go to: licensing.arubanetworks.com